New Hanover Regional Medical Center Support Associate I - Health Information Management in Wilmington, North Carolina

Support Associate I - Health Information Management

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Department

Health Information Management

Schedule

full-time

Shift

3P-11P

Hours

Every Sat & Sun, 3p-11:30p; Wed, Thurs, Fri, 6.5 hr eve

Job Details

This position has access to and knowledge of extremely sensitive, private and confidential materials. Ability to maintain the highest standard is required with zero tolerance. All the primary duties within this document will be performed according to established policies, procedures and guidelines within the department and the Medical Center. JOB SUMMARY: Works under the general direction of the Health Information Management (HIM) Coordinator. Processes all pertinent incoming or outgoing paperwork in accordance with daily job duties. All work is carried out in accordance with the department's approved policies and procedures. Performs other duties as assigned. PRIMARY JOB DUTIES: Adheres to department policies and procedures to accomplish specific assigned tasks. Processes all pertinent paperwork as applicable to the specific processes of Health Information Management and assigned duties. (i.e. processing loose paperwork, prepping paperwork, requesting charts, scanning/indexing, release of information, assigning medical record numbers etc) Meets assigned productivity standards according to department policies. Staff is productive in meeting assigned tasks and job duties. Submits complete and accurate productivity reports.. Demonstrate the skills necessary to use computer software as job duties dictate to include but not limited to Horizon Patient Folder, Eclipsys, IBAX, PHS, Chartscript. Support Team efficiency and effectiveness to enhance quality and quantity of work output. Provides work output that is correct and minimal follow up guidance is necessary. Assists with basic care and maintenance of the workstation equipment. Promotes public relations through prompt and courteous service. Fosters respect for patient privacy by maintaining confidentiality in all phases of work. Effectively demonstrates the mission, vision, and values of the medical center on a daily basis. Demonstrates standards of performance (ownership, teamwork, communication, compassion) that support patient satisfaction and principles of service excellence. Performs other duties as assigned. ESSENTIAL JOB SPECIFICATIONS: Education: High School Graduate required. Preference will be given to the candidate with a two to four year degree in a health related field. Must posses basic clerical training, which includes computer skills, basic filing skills (including terminal digit filing), and fundamental knowledge of office procedures. Basic knowledge of medical record content and sequence. Knowledge of medical terminology preferred. Licensure / Certifications: None required. Experience: two years of clerical experience.