Massage Envy Manager in Wilmington, North Carolina

Do you knead a new Career? Massage Envy has your solution!

Do you have a passion for an environment that supports total body care for a well-balanced lifestyle? Do you enjoy building, motivating and developing a team to provide an exceptional customer experience? A rewarding Clinic Manager opportunity with Massage Envy could be your calling!

Massage Envy is the leader of a worldwide movement making massage and skincare solutions part of our health & wellness lifestyle. The brand was built on the foundation of helping people feel their best. With over 1,100 locations already open nationwide, we are the leader of our industry. Rated as the #1 Massage Franchise, #49th Fastest Growing Franchise and #64th of 500 Top Franchises by Entrepreneur Magazine.

Our Clinic Managers will have a passion for driving culture, developing others, managing, and holding others accountable.

In addition to strong leadership and communication skills, the ideal candidate must demonstrate:

  • An ability to organize, motivate and get things done through others,

  • Strong ability to connect with customers in a sincere fashion,

  • Strong self management and organization skills to balance workload, and conflicting priorities,

  • Strong relating skills with the ability to identify areas of strength and development opportunities for our team members,

  • Good judgment and strong critical thinking skills,

  • A drive to think outside the box and work through challenges and achieve despite obstacles,

  • A thirst for learning, research, and understanding, and

  • An efficiency with resources, and passion toward profitability.

The candidate will need to embrace the concept of being accountable for his or her own actions, and understand what is necessary to accomplish the work. A proven record of delivering results is needed.

Massage Envy is proud to be an Equal Opportunity Employer

Qualified candidates will:

Education, Skills and Training:

  • Have a college degree (preferred).

  • Have previous management, marketing, and sales experience within a service or retail industry.

  • Possess the ability to identify and solve problems, set goals and expectations, delegate responsibilities, and effectively interact with and lead staff.

  • Exhibit proficiency in establishing membership and retail sales goals and interpreting progress and trends in sales reports.

  • Be aware of and comply with all labor and employment laws applicable to employees at the franchised location including local and state licensing laws and regulations related to general business operations and licensure of massage therapists and estheticians.

Communications and Personal Interactions

  • Have a strong customer service orientation and be able to communicate effectively with members and guests, prospective clients, vendors, franchise owners, and regional developers.

  • Be able to communicate information to franchise owner and other individuals in the Massage Envy franchise network.

  • Possess excellent leadership and influencer skills and the ability to motivate and inspire staff and develop a strong team culture.

  • Maintain client confidentiality.


*Massage Envy Franchising, LLC (“MEF”) is a national franchisor of independently owned and operated franchised locations. Each individual franchised location, not MEF or any of its affiliates, is the sole employer for all positions posted by a franchised location, and each individual franchised location is not acting as an agent for MEF or any of its affiliates. Hiring criteria, benefits and compensation are set by each individually owned and operated franchised location and may vary from location to location.

Job ID: 2018-34963

External Company URL: www.massageenvy.com

Street: 6863 Main Street