CompuCom Field Service Technician - A+ in Wilmington, North Carolina
Field Service Technician - ANext
Wilmington, North Carolina
At e X cell , you’re more than just a number. Our employee relationship managers support you throughout your engagement, provide career guidance and reemployment assistance. Join e X cell !
* * * Contract to Hire Opportunity * * *
We have an immediate opening for an A+ Field Service Technician ! Must have computer break-fix experience, some networking and server experience a plus.
Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals
Documents, maintains, upgrades or replaces hardware and software systems
Supports and maintains user account information including rights, security and systems groups
Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed
Determines and recommends which products or services best fit the customers' needs
Works under general supervision
3-5 years of experience in the field or in a related area required
Must be CompTIA A+ certified
Excellent customer service skills required
Knowledge of a variety of tech support concepts, practices, and procedures
Experience and judgment to plan and accomplish goals
A certain degree of creativity and latitude required
Network and server support experience a plus
May require an Associate's Degree or equivalent
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. * e at http://www.excell.com/ X at http://www.excell.com/ cell at http://www.excell.com/ ™ Supports Equal Employment Opportunity* e at http://www.excell.com/ X at http://www.excell.com/ cell at http://www.excell.com/ ™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com at http://www.excell.com/ .